Tag Archives: anniversary

Reflections on startup life: Week 52

Just over twelve months ago, this appeared on this blog New beginnings – I’ve resigned. Shortly followed a few weeks later by Reflections on startup life: Week One

I made no promises in that first post but I did say that “I’d like to try and make this a weekly habit, to review the progress and what’s happened”.  52 weeks on, I’m proud that I have achieved this, and in some instances more than weekly where there has been a lot to say.

There’s lots I could talk about in this post, but I won’t other than to touch on them quickly in this list:

  • How proud I am that 12 months in we’re still going, still iterating and hanging in there.
  • How 12 months in my relationship with Alex is stronger than ever.
  • The support and understanding I’ve had from my family, without whom I wouldn’t be able to get this far.
  • How much fun it’s been.  No regrets – I’d not trade this last 12 months for anything.
  • The mistakes we’ve made along the way (I regret nothing).
Instead I think it’s appropriate to recap with our organisational story.  It comes up again and again and continually evolves – how did you get here? What gave you this idea?  It evolves as you tell it again and again, bits get added, bits get removed.  What was critical at day one, is less important 12 months later.

For example, you’ll notice I changed the blog template today (prompted by Posterous releasing new templates, but also a feeling that it was time for a refresh).  When I looked at the sub-title of the blog the first line said “The often random thought of an Enterprise Technologist…”

Sometime over the past year, that’s ceased to be true – it just kind of creeps up on you.  In week 1, week 10 and perhaps even week 20, this was still true, but today, 12 full months since my corporate life I think I qualify as ex-Enterprise technologist.  Now I’m first and foremost a “Startup Co-founder” and happy to lay claim to that title.

So what’s our twelve month journey look like now?

We said from launch that BinaryPlex was about “People centric software” and that hasn’t changed – in our pivots to deliver our big idea there’s been a consistent thread in this.  Over the 12 months we’ve:

  • Built a beta of an Enterprise Knowledge Location system codenamed “HiveMind” which tracked experts based on their conversations.  We dropped this prior to launch as we realised that it wasn’t a technical challenge, it was an Enterprise Sales problem and we didn’t want to build the type of organisation required to service this problem.
  • We took the engine from HiveMind and created Twendly, a public implementation of the engine that allowed you to find people on twitter based on what they talked about.  We took this to Sydney and pitched for funding, but were advised that it was a “feature not a product” and they didn’t agree with our plans to monetise it.
  • Learning from this, we built Tribalytic and invested nearly 6 months in building a product around the core idea of Twendly and creating a social market research tool.  Tribalytic was our first successful product and is growing, but as we understand the market in a lot greater detail, we can see that scaling and growing Tribalytic is an Enterprise Sales problem again, and for the same reasons early on, we don’t really want to build an Enterprise Sales organisation.  We continue to sell, support and maintain Tribalytic while looking for a more consumer focussed idea.
  • We launched a prototype of Distlr which is an event specific Twitter client. After discussing it with several people and showing a few organisations, we could see this was very much a two sided market – you could monetise off the broadcasters (people operating events) but not the consumers.  Once again, it was an Enterprise Sales issue and so we moved on again.
  • We are close now to opening up our latest idea which is “in stealth” at the moment as it’s genuinely consumer focussed and a little bit different – we want to make sure that the experience is right before we go too broadly.
Throughout all of this, we are continually optimistic that the next idea is “the one”.  You wouldn’t be in a startup if you weren’t.

Perhaps the simplest answer to the question “so how’s it going?” is this.

When we first started in November, I set a deadline of June to make a decision to continue or not.  At June, we were able to extend this to September.  Once we reached September, we pushed that deadline out until January, now in November, we think we’ve got until March.  

It’s been made possible by a combination of Tribalytic making money as well as picking up a few contracts too.  While we don’t want to be a contracting / consulting company, we will look at more – particularly anything aligned to what we do, know and love (social software, building applications on top of this and analysing data for insight).

12 months of startup life Highlights and Lessons Learned

Highlights
  • A great first year, educational, challenging and above all FUN.
  • Feeling I’m making a difference – there’s something very direct and tangible about the work we do that makes it enjoyable.
  • Developing new relationships and meeting some really great people who’ve all taught me a lot.
  • Spending 2.5 weeks in San Francisco soaking up the culture.
  • Realising how awesome the startup culture in Melbourne is – like all good things Melbourne, it’s not in your face, but it’s there and it’s of very high quality.
  • Every one of the products we’ve developed and launched – I’ve loved and believed in them all and it’s hurt when we pivoted away from them for whatever reason.
Lessons Learned
  • You can live on a lot less money than you think. It doesn’t feel like a sacrifice when you are striving for something else.
  • You need a co-founder – you might even need 3 of you.
  • Sometimes in the heat of the moment you need to walk away from the problem – it’s amazing the perspective when you take a break.
  • Contracting may be a necessary evil, but it can be fun if you align the contracts with your own goals – set out to do this early so that you can pick and choose.  If you leave it to the last minute, you’ll do things for money, not because you’re interested and passionate about them (which is better for you AND your client).
  • Someone is always doing something similar to you, no matter how unique you think your idea is.  You just don’t know who they are yet.  When you do find them, they are always appear better funded, further progressed and bigger than you think.
  • Never give up
  • Keep having fun
So happy birthday BinaryPlex on achieving the first 12 months! Here’s to 12 months more.

Reflections on start-up life: Week 34

This weekend just past is now officially 12 months since Alex and I met at BootUp Camp.

Media_httpwwwbootupca_yibez

That's us there in the middle – me in the centre and Alex in the green top to the right.  This photo was taken at the end of our 2 weeks together.  I'll come back to that.

Rather than dwell on last weeks happenings (scored a free iPad, we finally resolved the performance issues and we are now eating into the todo list), I thought instead I'd share a little bit about why I left my Corporate role to forge my own way in the world.  BootUp Camp wasn't the start of that journey, but it was the spark that finally set the fuel alight.

I worked for PwC for almost 15 years – but of course it was never the same role and actually things were always changing, so it continually felt like a "new" job.  I had great opportunities with PwC, but I'd also sacrificed a lot too – I'm not complaining about that at all; I knew what I was getting myself in for.  But over the last 12 months before I left things had really begun to change.  There's nothing like the threat of a recession for an employer to show their true colours.

Good friends and good people were retrenched for terrible reasons (I'm sure there aren't always good reasons – but trust me, these were beyond bad) and for a myriad of other reasons my motivation to continue to work for an organisation and sacrifice when it was clear it wouldn't sacrifice for me was declining.  It was complicated by the fact that I worked out of Australia for Global.  At all levels there were good people trying to do the right things, but sitting in the middle between the global left hand and the local right hand as I was showed the organisational cracks on both sides far too clearly.

I'd started a small "hobby" business on the side a couple of times previously but these hadn't gone anywhere (for a series of reasons I now understand all too clearly).  Let's just say a real project like Tribalytic eats up 10 – 14 hours a day or more for both Alex and I (and we could always do with more staff) — how I ever though I could conceivably build a business a few hours a day after work is beyond me now.

The point is that the entrepreneurial spirit was there – I had the fuel, but I didn't know how to harness it and turn it into something that could take off.

Two things coincided.  PwC decided to dock everyone two weeks pay (enforce a two week unpaid leave period).  It was all presented in a very above board way (we had to vote on it) which I'm sure was signed off by a myriad of lawyers, but it was a nasty business.  I decided that with those two weeks I was going to do something for me and more critically, would help me get my next job.  These weren't holidays to spend with the family or a chance to sit back and relax, I'd been gifted with two weeks to throw myself into something meaningful to me… and then I saw BootUp Camp.

BootUpCamp is a free intensive entrepreneurship workshop where participants will go from nothing to a fully operational web business in two weeks. The structured program includes professional workshops and presentations from industry experts, entry to a pitching competition, introductions to many industry events and key people, an angel investor panel, a VC Panel/Lunch and a big Launch event and more..

Well it was just what I needed.

People ask about the value of these 2 day or 2 week events, but for me the bottom line was very clear.  It was like an intensive tune up, helping shape the raw materials (my desire to do something and a myriad of ideas) by providing structure and a process.  By the end of BootUp Camp three things had happened:

  1. For the first time I had a clear methodology to take and apply in moving forward and even more importantly, the confidence that I could – we'd tried every individual step and I knew I could do them all given the time and dedication.
  2. It was clear that all other things aside, successful entrepreneurs have many different paths to success, but there is one that is always true – they did something.  I can't overstate this.  The "magic" of being an entrepreneur is really that you took some risks, threw aside some comforts (typically regular pay) in order to focus 110% on "getting something done".
  3. I'd met Alex.  I said I'd come back to the two weeks – the three of us in the center (Humphrey on the left, me in the centre and Alex on the right) shared a back packers room together for the two weeks and were also on the same team (JudgeItNow) during the BootUp Camp.  We shared a bathroom, we woke up in the same room, we worked together for 14+ hours and we ate together every day.  After two weeks, I knew that Alex and I could work really well together.  I also realised that Humphrey and I couldn't work together long term easily – this is no slight on Humphrey (or on me) – we'd both say the same, the point is this counter-point really highlighted for me how well Alex and I did match.
So BootUp Camp was the spark that lit the fuel.  Finally I realised that what was missing wasn't any magic idea or formula, it was me – I needed to dedicate myself to something 100%.  As I've said to people many times since, I finally became sick of "thinking" I could be an entrepreneur and realised the only way to know if I could be was to do it.

So I did.  It's funny how many times I've met people since that are "like I was" before BootUp Camp.  I'm always happy to talk to them and try light that spark – ultimately there is nothing that beats doing.  You can refold and check the parachute as often as you like, but you'll never know that it's really going to open until you take the leap.

Twelve months on I'm really grateful for what BootUp Camp taught me and I couldn't be happier with the decision to leave PwC.  It's not always been easy and it's only going to get harder but I'm proud of what Alex and I are achieving together in a way that nothing I've done before at PwC has ever excited me.

We've pulled the rip cord, the parachute is unfolding, the ground is coming up fast, everything is moving at a million miles an hour (well terminal velocity at any rate) and it's a race to see which happens first – the parachute or the ground.  It's living and I couldn't be happier with the decision to take the leap.

Highlights

  • I committed some time to a market research exercise with Sensis.  I enjoyed it and that was all there was to it.  This week I received an iPad as a thank you.  It's greatly appreciated – lesson learned – showing your appreciation never hurts, especially when it's unexpected and genuine.
  • Feel the speed!

Lessons learned

  • New iPads are distracting from doing real work.
  • It ain't over until it's over.  Performance continued to gripe at us – eventually we tuned everything to the point that the bottle neck eventually reached physical hardware constraint.  We've slowed it down now and are content to rest here.
  • Making things look easy is hard work.  The list of use cases for a simple recurring billing process is scary.

Goal this week – Customers

  • I feel there is a lot of green shoots showing – time to tend and weed and see if these unfold.  After holidays and people away, lined up some good meetings.

Goal this week – Engineering

  • Should be ready to go live with the new site design, sign up and billing process.